Main Office


Please verify the identity of utility workers asking for access to your property.

Please be alert when someone comes to your door asking for entry to your property. From time to time, individuals may pose as a utility worker to gain access. Customers should verify the identification of all utility employees coming to their homes. Butler Water employees drive distinctively marked vehicles with emblems that represent all three districts including Butler, Simpson, and Warren Water, and wear uniforms with the same logo patches.

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Anyone fearing for their safety should call 911. To report suspicious vehicles or individuals, please call 911. Additionally call Butler Water Customer Service Department at (270) 526-4656, when reporting suspicious activities involving Butler Water employees or impersonators.

Main Office 270.526.2456 Emergency/After Hours 270.526.2456